Initial enquiry
You or a family member can contact us to describe the kind of support you are looking for. We will explain available services and the next steps.
The SereneMind-Place Recovery Programme
A clear process, shaped around each person.
Recovery is personal. We begin by understanding what is happening, then build support around the person’s needs, goals and circumstances.
Ask how to beginFrom a first conversation to follow-up support, each step has a purpose.
Assessment · care · aftercareWhat to expect
We will explain the next step as we go.
Contacting a centre can feel like a big step, especially when you are worried about someone. You can start with a question. If assessment or admission is being considered, our team will explain the process, answer what they can and discuss the options with you.
Start with a conversation
Clinical assessment
An appropriate assessment helps us understand psychological, behavioural, medical and social needs, along with the person’s strengths and goals.
Individual care plan
A plan is developed from the assessment and professional recommendations. We discuss the options, expected steps and the person’s role in decisions.
Therapeutic and rehabilitation support
The person takes part in suitable psychological, behavioural, medical or rehabilitation interventions according to the care plan.
Progress reviews
Progress is reviewed at appropriate intervals. If needs change, the plan can be adjusted in discussion with the person and relevant care professionals.
Discharge and reintegration
When a programme is ending, discharge planning can support the transition back into daily routines, relationships and community life.
Aftercare
Follow-up, relapse-prevention planning and continued support may be arranged according to the individual’s needs and care plan.
Our commitment
Care with dignity, consent and purpose.
Admission to a programme follows appropriate assessment, clinical suitability, informed consent and applicable professional and legal requirements. We take time to explain the process and discuss concerns with the person and, where appropriate, their family.
Read common questionsNeed to talk it through?
Start with the question you have today.
Our team can explain the enquiry and assessment process.